Privacy Policy
At Sidr Productions, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website shop.sidr.productions or make a purchase from us.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Collected when you place an order, create an account, or contact us:
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Name
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Email address
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Billing and shipping address
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Payment details (processed securely and never stored in our system)
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Order history
b. Automatically-Collected Information
When you browse our website, we may collect:
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IP address
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Browser type & device information
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Pages viewed
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Time spent on the website
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Cookies and tracking data
c. Communication Information
When you contact us via email or forms, we collect any information you provide in your message.
2. How We Use Your Information
We use your information to:
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Process and fulfill orders
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Send order confirmations and shipping updates
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Improve our website and customer experience
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Communicate with you about your inquiries
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Prevent fraud or unauthorized activity
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Send marketing emails (only if you opt in)
We never sell your personal information.
3. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
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Improve site performance
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Remember items in your cart
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Personalize your experience
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Analyze how the website is used
You can disable cookies through your browser settings, but some website features may not function properly.
4. Sharing Your Information
We may share information with trusted third parties only when necessary, including:
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Payment processors (e.g., Stripe, PayPal)
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Shipping carriers
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Analytics providers (e.g., Google Analytics)
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Email marketing tools (only if you opt in)
These service providers are obligated to protect your information.
We do not sell or rent your personal data.
5. Data Security
We take reasonable steps to protect your information, including:
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Encrypted payment processing
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Secure servers and firewalls
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Limited access to personal data
While no method is 100% secure, we work to ensure your data remains protected.
6. Your Rights
Depending on your region, you may have the right to:
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Access the personal information we hold about you
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Request corrections to inaccurate data
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Request deletion of your data
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Opt out of marketing communications
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Restrict or object to certain data processing
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Request a copy of your data
To exercise these rights, contact us at support@sidr.productions.
7. Data Retention
We keep personal information only for as long as necessary:
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To fulfill orders
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To comply with legal obligations
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To resolve disputes
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To maintain accurate business records
Once no longer needed, data is deleted or securely anonymized.
8. Children’s Privacy
Our website is not intended for children under 13.
We do not knowingly collect personal information from children.
If you believe a child has provided us with personal data, please contact us so we can remove it.
9. International Customers
If you are located outside the country we ship from, please note:
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Your information may be transferred to servers located in other regions
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By using our site, you consent to this transfer
We ensure your data is handled in compliance with applicable laws.
10. Changes to This Policy
We may update this Privacy Policy periodically.
Changes take effect once posted on this page.
Your continued use of the website signifies acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us: